Privacy Policy & GDPR

As part of our commitment to safeguarding your personal data, we comply with the General Data Protection Regulation (GDPR). Below are key details regarding how we collect, store, and process your data in line with GDPR requirements:

Joe Gray Coach is the data controller responsible for your personal data. We collect the personal data you provide during the sign-up process, including name, contact information, health data such as PAR-Q responses, and payment information. We process your data based on the following lawful grounds: consent when you explicitly give us permission, such as filling out forms or subscribing to newsletters; contract, to fulfil our obligations to you, such as delivering personal training services; legal obligation, to comply with laws and regulations.

Your data will only be used for the purpose of providing personalised fitness coaching services, consultations, and associated communication. We will retain your personal data only as long as necessary to provide services or as required by law. We do not share your personal information with third parties unless required for legal purposes or you have consented. You have the right to access, rectify, erase, or restrict processing of your data. You may also withdraw consent at any time and request data portability. We take security measures, including encryption and secure storage, to protect your personal data. In the event of a data breach, we will notify the relevant authorities and affected individuals within 72 hours, as required by GDPR.

We are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information. We collect personal information such as your name, email, phone number, date of birth, and health information. We may also collect usage data through website interactions, such as cookies and analytics, to improve user experience. We use your information to provide fitness coaching services, create customised workout plans, and communicate with you about your progress, process payments, maintain records of your transactions, personalise your experience, offer tailored recommendations, improve website functionality, and for marketing purposes with your consent. We will never share or sell your personal information to third parties without your explicit consent, except where required by law. We may use third-party service providers, such as payment processors, to help us deliver services. These providers will only process your information according to our instructions and within GDPR guidelines.

Our website uses cookies and similar tracking technologies to understand how you use the site and personalise your experience. You can control cookie preferences through your browser settings. We use Google Analytics to track website usage data, but no personal information is shared with Google that can identify you. We have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. You have the right to request access to the personal data we hold, correct inaccuracies, and request deletion of your information. You may also withdraw consent for data processing or object to how your data is used. We may update this policy from time to time. Any changes will be communicated via our website. If you have questions or concerns regarding this privacy policy or your data, please contact us at “joe@newstandard.fit”.